Privacy Policy
Perfumemalls is committed to protecting the personal information of each customer. Please read the following terms patiently so as to have a more comprehensive and clear understanding of how your personal information is accessed and your rights. Perfumemalls is the operator and manager of this website (hereinafter referred to as Perfumemalls or us or us or the website).
I. Security
1.1 We are committed to providing you with a more convenient, safe and good shopping experience, so the website ensures that all data is encrypted and protected to prevent information leakage or improper use.
1.2 This website uses the SSL secure socket layer to encrypt network connections during transmission to protect data security. Under the full encryption protection of SSL, your personal information (such as name, address, credit card number, etc.) will not be readable. This secure encryption technology secures all credit and debit card transactions.
1.3 In order to upgrade the security, we have obtained the first-level certificate of the payment card industry data security standard, and adopted international standards to ensure the security of customer data and transaction information.
1.4 We will keep your personal information confidential, and email account information will only be used in certain circumstances to entrust third-party service providers to conduct important business activities. Third-party service providers will provide you with important business services on behalf of Perfumemalls, such as: processing credit card transactions, following up orders and delivering packages. Therefore, they need to obtain personal data to complete the service, but not for other purposes.
2. Information collection and use
2.1 When you visit Perfumemalls, our server will temporarily record the details of your access device, such as browser type, operating system and other device settings. It also includes your IP address and the unique identification code used when you access it with other devices such as mobile phones. In addition, we also collect data that is automatically transmitted by your browser.
These data include:
– Internet Service Provider’s Name
– Link address used when accessing the website
– Perfumemalls subpage
– Accessed data and duration
2.2 When you place an order, we will record your billing and shipping address for the transaction, but will not store your credit card or other payment information.
2.3 If you choose to subscribe to the newsletter, we will collect your name, contact information, gender and other personal information according to your wishes.
2.4 When you register an account, the personal information provided by you, including order history, brand preference, product evaluation and other information, will be recorded.
2.5 When you send us an inquiry application by email, your contact information will be saved for your answer and follow-up.
2.6 When you contact customer service personnel, we will save the inquiry details and conversation records for tracking and follow-up, and provide you with more effective services.
2.7 You must be at least 16 years old to register a personal account, subscribe to newsletters and submit orders on Perfumemalls. This website is designed for adults and has no intention of collecting personal information of minors.
3. Use of your information:
3.1 You need to use personal information to visit this website, and we will collect the data automatically transmitted by your device for anonymous usage statistics (see 2.1). This will help us review how the site is used and make improvements based on our customers’ needs. In addition, we will also use your personal data in the following situations:
Fulfilling your order and maintaining your online account.
Process orders or commodity reservations, and customize considerate services for you.
Follow up and handle any inquiries and complaints received by the customer service team.
Based on your account information, order history and browsing preferences, we will display exclusive pages for you and recommend content that you may be interested in.
Used for website maintenance and traffic monitoring.
For market research, for example: we may contact you to obtain feedback on product usage.
With your consent or other permission, we will send you market information and advertisements that may be of interest to you.
It is used for security protection, fraudulent consumption investigation and other places where it is necessary to protect the rights and interests of us and third parties.
To comply with our legal and regulatory obligations.
If necessary, it will also be used to protect the rights and interests of third-party partners.
3.2 We access your personal information as permitted by data protection law based on the following legal bases.
Because your personal information is necessary for us to perform a business contract with you or try to establish a business contract relationship (for example, when you purchase goods on our website, we will use your personal information to conduct payment and complete the transaction).
Because we have obtained your consent (for example, you have sent us an inquiry request, or you want to add information to your personal account, or you have agreed to receive market information from us).
Because it is related to our legitimate rights to maintain and promote our services as an e-commerce service provider. We want to know as much as possible about our customers in order to provide quality merchandise and a great customer experience. Through this information, we can also understand your views on our website, in order to provide you with more satisfactory product information and orders.
4. Sharing information with third parties
When processing your order, we will provide your personal information together with the order information to the service provider to help follow up. Since these data relate to the processing of payment transactions, they are necessary for third-party service providers, especially credit card service providers.
We will also share personal information when:
– Share it with other companies when it is necessary for website operation.
– To our suppliers and service providers, such as payment processing and freight logistics companies.
– To our team of professional legal advisors.
– To third-party partners involved in fraud detection.
– To the judiciary or other government agencies, such as when filing a case or legal process.
– When we sell commercial property, customer personal data may be provided to potential buyers. In such cases, we will endeavor to ensure – – that buyers process this data in accordance with the provisions of the Privacy Policy.
Otherwise, we will seek your prior consent or use the data in compliance with legal requirements.
5. Cookies Technical Policy
We use cookies and similar technologies on the website to optimize the use of functions for visitors and provide a smoother and more enjoyable website browsing experience.
5.1 Cookies are small encrypted files that are usually stored on the user’s local terminal to record basic personal information. We use cookies to identify users, record your browsing preferences and store technical information. The biggest advantage is that it can store some data for you, eliminating the trouble of repeated operations. Cookies do not necessarily contain or disclose personal information, and only when you enter relevant content on the website can it be associated with the data stored in cookies. However, other operators and websites do not have access to these files.
5.2 Our website uses Google Analytics (Google Analytics), a website analysis service launched by Google, which can obtain detailed data including website visits and entry pages. We use the Google Analytics service for statistics, e.g. to track the number of clicks on a product. This service is based on cookies and also records your IP address and usage of this website. In order to avoid tracking users by IP address, we use special codes to store IP addresses truncated (and therefore anonymous), and these IP addresses in truncated form will not be able to be traced to individuals. The information recorded via Google Analytics will be transmitted to Google headquarters in the USA. Google has passed the self-certification of “Privacy Shield”, and will provide adequate privacy data protection in accordance with EU laws. You can also prevent this information from being collected and transmitted to Google by downloading and installing a plug-in here: tools.google.com/dlpage/gaoptout.
5.3 The settings of most browsers accept cookies by default. You can choose to prohibit the use of cookies, block the generation of specific cookies, or require permission every time you generate them in the browser settings. You can use your browser’s “Help” function to learn more about this setting, disable or clear existing cookies from your device. Please note that if you disable cookies, some website functions may be affected, for example, the login function of your account is based on cookies.
6. Data storage and retention
We filter and retain data based on frequency of use, so the length of storage will depend on how active you are. For example: if you place an order on the website, we will retain your information during the order generation, tax declaration and warranty period. At the same time, your communication records with us will also be retained (such as: product complaints) as a basis for safeguarding our legal rights. We will delete your information until it is no longer used. Please note that if you unsubscribe from our campaign emails, we will record your email address and no longer send you promotional emails.
7. Your rights
7.1 You have the following rights regarding personal information:
– Review your personal information and understand how it is used.
– Correct and improve your personal information
– delete your personal information
– Restrict the scope of use of your personal information
– Receive your personal information in a convenient way
– Refuse to use personal information
– Cancel your consent to our use of your personal information. Your consent is the legal basis for us to access your personal information (such as sending you subscription information and market information).
If you want to exercise your rights, or have questions about the personal information we hold and how it is used, you can contact us at perfumemalls@gmail.com at any time. Please note that we may need to use your personal information when you make purchases and to send you promotional information.
7.2 If you request to delete personal data, we will delete it from the system for you immediately unless it is within the statutory retention period. If your information is in the above situation, we will ensure that your information will not be used for other purposes. Before making changes or deletions to your information, we may perform identity verification as necessary.
7.3 For the subscription information and the receipt of market consultation, we take your choice as the principle. If you do not wish to receive emails from our website, please click Unsubscribe to unsubscribe from receiving all communications. Please note that we may still send you service-related messages (such as order and delivery confirmations and information about your legal rights) from time to time.
7.4 We will process your request in accordance with applicable laws in order to assist you in exercising your rights. Please note, however, that your rights are still subject to certain limitations, and we cannot guarantee that your request will be processed in certain circumstances. We are willing to do our best to deal with your relevant complaints, but at the same time, you can also seek help from the local supervisory authority for information protection.
8. Links to other websites
You can smoothly link to third-party websites that provide services through our website. This policy and our responsibilities are limited to the information collection operations we perform ourselves. We are not responsible for, and cannot guarantee the security of, the information collection practices or privacy policies of other service provider websites maintained by third parties. We strongly recommend that you carefully read the relevant privacy and security policies before providing any personal information to these external websites.
9. Changes to the Privacy Policy
We may revise the terms of this privacy policy in due course, and all changes will be announced, so that you can fully understand the collection, use and sharing of personal information. If there is a new use for your personal information, we will revise the terms of our privacy policy before using it and notify you.
10. Contact us
If you have any questions about the privacy and security of personal information, or need to modify or delete personal information, please contact us.
Perfumemalls
Wisma UOA II, No.21, Jalan Pinang, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Email: perfumemalls@gmail.com
Tel: 012-671-6298